Job Details: Ads Service Specialist - Arabic


JobsIreland
Jervis Street
Dublin 1
jobsireland.ie
Ads Service Specialist - Arabic
Description

*  Act as the pivot role to bridge customer (both internal &
external) and Ads Integrity team to handle their daily queries and
questions;
*  Collect customer voices, address their issues and concerns
and support them to achieve business success via our platform;
*  Execute both quantitative and qualitative analyses of data
and trends to deliver insights on various of dimensions such as
policy, system, process to drive for the optimization to continuously
improve customer satisfaction;
* Work closely & hand in hand with other departments to respond
immediately to relevant service related needs.

Requirements

* English as working language, and native level proficiency in
Arabic.
*  Computer fluency and understanding of software and advanced
internet functions;
*  MS Office skills;
*  Customer service related working experience, strong
willingness to support internal and external customers to address
their issues and develop their business on our platform;
*  Ability to work in fast and evolving workflows with eye for
detail;
* Ability to maintain a high degree of confidentiality while meeting
strict deadlines.

Description

*  Act as the pivot role to bridge customer (both internal &
external) and Ads Integrity team to handle their daily queries and
questions;
*  Collect customer voices, address their issues and concerns
and support them to achieve business success via our platform;
*  Execute both quantitative and qualitative analyses of data
and trends to deliver insights on various of dimensions such as
policy, system, process to drive for the optimization to continuously
improve customer satisfaction;
* Work closely & hand in hand with other departments to respond
immediately to relevant service related needs.

Requirements

* English as working language, and native level proficiency in
Arabic.
*  Computer fluency and understanding of software and advanced
internet functions;
*  MS Office skills;
*  Customer service related working experience, strong
willingness to support internal and external customers to address
their issues and develop their business on our platform;
*  Ability to work in fast and evolving workflows with eye for
detail;
* Ability to maintain a high degree of confidentiality while meeting
strict deadlines.



We need : English (Good)

Type: Permanent
Payment:
Category: Others

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