Job Details: Monetization Quality Analyst


JobsIreland
Jervis Street
Dublin 1
jobsireland.ie
Monetization Quality Analyst
Job Description

Key

Responsibilities

- Assess the quality of analysts on the project

- Meet volume and quality targets for all

quality assurance audits

- Develop and maintain knowledge of client and

their business needs processes

- Develop and maintain an understanding of

client Service Level Agreements and department&#**Apply on the
website**;s key performance requirements

- Develop and maintain product knowledge

industry knowledge and business and professional skills by
participating in

on-the-job and classroom trainings

- Take accountability for effectively handling

escalations

- Identify root causes for business-related

issues and recommend solutions to improve overall client satisfaction

- Assist with monitoring and tracking incidents

to ensure timely resolution

Qualifications

Role

Requirements

- Proven commitment to quality in work

- Strong attention to detail

- Ability to explain information and concepts

clearly and succinctly for others to easily understand

- Ability to read and interpret policy process

maps accurately

- Proactive nature with a strong work ethic

and eagerness to take initiative and &#**Apply on the website**;go the
extra mile&#**Apply on the website**;

- Resourcefulness critical creative thinking

and problem-solving skills

- Flexibility and adaptability (e g learning

new processes policy changes)

- Demonstrated ability to work as part of a

team adding a positive attitude and business focus

- Ability to effectively manage time and work

in a fast-paced deadline-driven environment

- Fluency in social media (e g Facebook

Instagram LinkedIn etc )

- Proficiency with Microsoft Office

particularly Excel (e g pivot tables v-lookups macros)

- Strong verbal and written communication

skills in English

Success in this position

requires exceptional client service skills a willingness to experiment
the

ability to thrive in a dynamic team-focused environment and a passion
for

helping others achieve results

Accenture is a leading global professional

services company providing a broad range of services and solutions in

strategy consulting digital technology and operations Combining
unmatched

experience and specialized skills across more than **Apply on the
website** industries and all

business functions - underpinned by the world&#**Apply on the
website**;s largest delivery network -

Accenture works at the intersection of business and technology to help
clients

improve their performance and create sustainable value for their
stakeholders

With people serving clients in more than **Apply on the website**
countries Accenture

drives innovation to improve the way the world works and lives Visit
?accenture com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age race
creed colour religion sex national origin ancestry disability status
veteran status sexual orientation gender identity or expression
genetic information marital status citizenship status or any other
basis as applicable by law

Job candidates will not be obligated to disclose sealed or expunged
records of conviction or arrest as part of the hiring process Job Description

Key

Responsibilities

- Assess the quality of analysts on the project

- Meet volume and quality targets for all

quality assurance audits

- Develop and maintain knowledge of client and

their business needs processes

- Develop and maintain an understanding of

client Service Level Agreements and department&#**Apply on the
website**;s key performance requirements

- Develop and maintain product knowledge

industry knowledge and business and professional skills by
participating in

on-the-job and classroom trainings

- Take accountability for effectively handling

escalations

- Identify root causes for business-related

issues and recommend solutions to improve overall client satisfaction

- Assist with monitoring and tracking incidents

to ensure timely resolution

Qualifications

Role

Requirements

- Proven commitment to quality in work

- Strong attention to detail

- Ability to explain information and concepts

clearly and succinctly for others to easily understand

- Ability to read and interpret policy process

maps accurately

- Proactive nature with a strong work ethic

and eagerness to take initiative and &#**Apply on the website**;go the
extra mile&#**Apply on the website**;

- Resourcefulness critical creative thinking

and problem-solving skills

- Flexibility and adaptability (e g learning

new processes policy changes)

- Demonstrated ability to work as part of a

team adding a positive attitude and business focus

- Ability to effectively manage time and work

in a fast-paced deadline-driven environment

- Fluency in social media (e g Facebook

Instagram LinkedIn etc )

- Proficiency with Microsoft Office

particularly Excel (e g pivot tables v-lookups macros)

- Strong verbal and written communication

skills in English

Success in this position

requires exceptional client service skills a willingness to experiment
the

ability to thrive in a dynamic team-focused environment and a passion
for

helping others achieve results

Accenture is a leading global professional

services company providing a broad range of services and solutions in

strategy consulting digital technology and operations Combining
unmatched

experience and specialized skills across more than **Apply on the
website** industries and all

business functions - underpinned by the world&#**Apply on the
website**;s largest delivery network -

Accenture works at the intersection of business and technology to help
clients

improve their performance and create sustainable value for their
stakeholders

With people serving clients in more than **Apply on the website**
countries Accenture

drives innovation to improve the way the world works and lives Visit
?accenture com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age race
creed colour religion sex national origin ancestry disability status
veteran status sexual orientation gender identity or expression
genetic information marital status citizenship status or any other
basis as applicable by law

Job candidates will not be obligated to disclose sealed or expunged
records of conviction or arrest as part of the hiring process

We need : English (Good)

Type: Permanent
Payment:
Category: Others

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