Job Details: Business Consultant


JobsIreland
Jervis Street
Dublin 1
jobsireland.ie
Business Consultant
JOB DESCRIPTION

Fueled by a fundamental belief that having access to financial
services creates opportunity, PayPal (NASDAQ: PYPL) is committed to
democratizing financial services and empowering people and businesses
to join and thrive in the global economy. Our open digital payments
platform gives PayPal?s **Apply on the website** million active
account holders the confidence to connect and transact in new and
powerful ways, whether they are online, on a mobile device, in an app,
or in person.

Through a combination of technological innovation and strategic
partnerships, PayPal creates better ways to manage and move money, and
offers choice and flexibility when sending payments, paying or getting
paid. Available in more than **Apply on the website** markets around
the world, the PayPal platform, including Braintree, Venmo and Xoom
enables consumers and merchants to receive money in more than **Apply
on the website** currencies, withdraw funds in **Apply on the
website** currencies and hold balances in their PayPal accounts in
**Apply on the website** currencies.

The Business Consultant will play a critical role in the Customer
Success Management performance team. The candidate will identify and
report on key indicators of CSM performance and growth opportunities,
using those findings to set the strategic agenda and drive projects
for the CSM organisation, and presenting recommendations to the CSM
leadership. Projects will include business planning, churn/retention
analysis, programme effectiveness, coverage optimization, and ongoing
performance measurement.

Deliverables range from robust analytic models, custom performance
analysis, tactical business initiatives, and the packaging of findings
into presentation-ready content for CSM leaders. The successful
candidate will possess a passion for creating innovative analysis,
working across multiple tools to build insights, develop findings and
present recommendations that transcend the numbers. The candidate will
require the energy to uncover and understanding and ultimately to
contribute to projects impacting and transforming the business.

Ideally, this person will have worked or interned in a sales strategy
& operations environment, management consultancy, or in a comparable
environment that requires business acumen combined with analytical
skills and will feel comfortable interacting with senior management on
a regular basis.

What you&#**Apply on the website**;ll achieve

Partner with CSM leads on all operational and analytical requests,
e.g. business performance analysis, identify opportunities for
improvement across systems, tools, and processes.

Manage the reporting, analysis and presentation of key performance
data for the organisation

Assist in developing and delivering presentations for senior
executives and inform decisions on a daily basis

Take part in key strategic initiatives to transform and shape the
business for delivering growth

Play a role in the annual planning process by making recommendations
in areas such as headcount, target setting, go-to-market strategy and
CSM productivity.

Manage projects with stakeholders to make data-driven decisions on
topics including: growth/churn strategy, operational performance
improvements, process improvement, and small/medium scope CSM
experiments.

Establish strong working relationships with CSM leadership, marketing,
systems, and other cross-functional teams to achieve objectives.

About YouSeveral years relevant experience in sales and/or customer
success strategy, finance, consulting, or in equivalent roles

Experience with analytical tools to help break down complex problems
and design solutions to them

Experience with tools such as Salesforce and BI tools (Looker,
Tableau, Qlik)
Have a proven track record of leading cross-functional,
multi-stakeholder projects to success.?Roll-up-your-sleeves?
attitude:
Willingness and enthusiasm to build from the ground upOrganised,
detail-oriented, and efficient while being adaptable to changing
priorities and comfortable wearing multiple hats throughout the
dayEnjoys working cross-functionally through the details of resolving
complex issues

Excited to understand the big picture and interconnectedness of
process and systems, and not afraid to dive deeply into a specific
subject

Ability to articulate complex problems, processes, or data to peers as
well as senior management.

Equally comfortable interacting analytical and technical teams across
multiple time zones/regions and translating business needs into
business solutions

Track record of results in fast-moving environments and ability to
excel under ambiguity

We&#**Apply on the website**;re a purpose-driven company whose beliefs
are the foundation for how we conduct business every day. We hold
ourselves to our One Team Behaviors which demand that we hold the
highest ethical standards, to empower an open and diverse workplace,
and strive to treat everyone who is touched by our business with
dignity and respect. Our employees challenge the status quo, ask
questions, and find solutions.

We want to break down barriers to financial empowerment. Join us as we
change the way the world defines financial freedom. JOB DESCRIPTION

Fueled by a fundamental belief that having access to financial
services creates opportunity, PayPal (NASDAQ: PYPL) is committed to
democratizing financial services and empowering people and businesses
to join and thrive in the global economy. Our open digital payments
platform gives PayPal?s **Apply on the website** million active
account holders the confidence to connect and transact in new and
powerful ways, whether they are online, on a mobile device, in an app,
or in person.

Through a combination of technological innovation and strategic
partnerships, PayPal creates better ways to manage and move money, and
offers choice and flexibility when sending payments, paying or getting
paid. Available in more than **Apply on the website** markets around
the world, the PayPal platform, including Braintree, Venmo and Xoom
enables consumers and merchants to receive money in more than **Apply
on the website** currencies, withdraw funds in **Apply on the
website** currencies and hold balances in their PayPal accounts in
**Apply on the website** currencies.

The Business Consultant will play a critical role in the Customer
Success Management performance team. The candidate will identify and
report on key indicators of CSM performance and growth opportunities,
using those findings to set the strategic agenda and drive projects
for the CSM organisation, and presenting recommendations to the CSM
leadership. Projects will include business planning, churn/retention
analysis, programme effectiveness, coverage optimization, and ongoing
performance measurement.

Deliverables range from robust analytic models, custom performance
analysis, tactical business initiatives, and the packaging of findings
into presentation-ready content for CSM leaders. The successful
candidate will possess a passion for creating innovative analysis,
working across multiple tools to build insights, develop findings and
present recommendations that transcend the numbers. The candidate will
require the energy to uncover and understanding and ultimately to
contribute to projects impacting and transforming the business.

Ideally, this person will have worked or interned in a sales strategy
& operations environment, management consultancy, or in a comparable
environment that requires business acumen combined with analytical
skills and will feel comfortable interacting with senior management on
a regular basis.

What you&#**Apply on the website**;ll achieve

Partner with CSM leads on all operational and analytical requests,
e.g. business performance analysis, identify opportunities for
improvement across systems, tools, and processes.

Manage the reporting, analysis and presentation of key performance
data for the organisation

Assist in developing and delivering presentations for senior
executives and inform decisions on a daily basis

Take part in key strategic initiatives to transform and shape the
business for delivering growth

Play a role in the annual planning process by making recommendations
in areas such as headcount, target setting, go-to-market strategy and
CSM productivity.

Manage projects with stakeholders to make data-driven decisions on
topics including: growth/churn strategy, operational performance
improvements, process improvement, and small/medium scope CSM
experiments.

Establish strong working relationships with CSM leadership, marketing,
systems, and other cross-functional teams to achieve objectives.

About YouSeveral years relevant experience in sales and/or customer
success strategy, finance, consulting, or in equivalent roles

Experience with analytical tools to help break down complex problems
and design solutions to them

Experience with tools such as Salesforce and BI tools (Looker,
Tableau, Qlik)
Have a proven track record of leading cross-functional,
multi-stakeholder projects to success.?Roll-up-your-sleeves?
attitude:
Willingness and enthusiasm to build from the ground upOrganised,
detail-oriented, and efficient while being adaptable to changing
priorities and comfortable wearing multiple hats throughout the
dayEnjoys working cross-functionally through the details of resolving
complex issues

Excited to understand the big picture and interconnectedness of
process and systems, and not afraid to dive deeply into a specific
subject

Ability to articulate complex problems, processes, or data to peers as
well as senior management.

Equally comfortable interacting analytical and technical teams across
multiple time zones/regions and translating business needs into
business solutions

Track record of results in fast-moving environments and ability to
excel under ambiguity

We&#**Apply on the website**;re a purpose-driven company whose beliefs
are the foundation for how we conduct business every day. We hold
ourselves to our One Team Behaviors which demand that we hold the
highest ethical standards, to empower an open and diverse workplace,
and strive to treat everyone who is touched by our business with
dignity and respect. Our employees challenge the status quo, ask
questions, and find solutions.

We want to break down barriers to financial empowerment. Join us as we
change the way the world defines financial freedom.

We need : English (Good)

Type: Permanent
Payment:
Category: Others

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