Job Details: 3rd Level IT Support Engineer


JobsIreland
Jervis Street
Dublin 1
jobsireland.ie
3rd Level IT Support Engineer
We are assisting one of our Clients to identify a 3rd Level IT
Support Engineer to join their team. They are looking for someone with
a positive attitude and proven experience working under pressure by
handling multiple tickets simultaneously, as well as learning new
skills and procedures along the way.
We are looking to speak with Engineers with previous experienced
supporting on-premise and cloud solutions, including various
replication and disaster recovery technologies, along with broad
skills in other supporting technologies.
Our Client has a very swift interview process and we will reply to
your application within an hour of applying for this position.

Responsibilities of 3rd Level IT Support Engineer:
?
Support Windows Server issues.
Support Exchange and Office **Apply on the website** issues.
Support networking and Firewall related issues.
Support VMware, Hyper-V and Azure environments.
Support data protection solutions.
Network and firewall administration.
Partake and upskill in training activities in support of new
technologies, procedures, and customer service enhancements.
Partake in out of hours support and on call activities when required.
Comply, maintain and promote information security. ??
Qualifications and Experience:
?
3rd level qualification in an IT related discipline.
3 years hands on (demonstrable) experience with VMware or Hyper-V
2 years hands on (demonstrable) experience with Microsoft Azure and
Microsoft **Apply on the website**.
4 years hands on (demonstrable) experience with Windows Server and
Exchange/Office **Apply on the website**
Relevant IT technical certifications desirable
Working knowledge of networking concepts
Working knowledge of data protection and disaster recovery systems
Previous experience working with Autotask or ConnectWise Manage and
ConnectWise Automate desirable
Strong communication, interpersonal skills and ability to lead by
example
Excellent organizational and documentation skills
Willingness to travel, if required. ?To be considered for this
position applicants must be eligible to work and reside in Ireland
(holder of an EC Passport or a Current Stamp 4 Visa) We are assisting one of our Clients to identify a 3rd Level IT
Support Engineer to join their team. They are looking for someone with
a positive attitude and proven experience working under pressure by
handling multiple tickets simultaneously, as well as learning new
skills and procedures along the way.
We are looking to speak with Engineers with previous experienced
supporting on-premise and cloud solutions, including various
replication and disaster recovery technologies, along with broad
skills in other supporting technologies.
Our Client has a very swift interview process and we will reply to
your application within an hour of applying for this position.

Responsibilities of 3rd Level IT Support Engineer:
?
Support Windows Server issues.
Support Exchange and Office **Apply on the website** issues.
Support networking and Firewall related issues.
Support VMware, Hyper-V and Azure environments.
Support data protection solutions.
Network and firewall administration.
Partake and upskill in training activities in support of new
technologies, procedures, and customer service enhancements.
Partake in out of hours support and on call activities when required.
Comply, maintain and promote information security. ??
Qualifications and Experience:
?
3rd level qualification in an IT related discipline.
3 years hands on (demonstrable) experience with VMware or Hyper-V
2 years hands on (demonstrable) experience with Microsoft Azure and
Microsoft **Apply on the website**.
4 years hands on (demonstrable) experience with Windows Server and
Exchange/Office **Apply on the website**
Relevant IT technical certifications desirable
Working knowledge of networking concepts
Working knowledge of data protection and disaster recovery systems
Previous experience working with Autotask or ConnectWise Manage and
ConnectWise Automate desirable
Strong communication, interpersonal skills and ability to lead by
example
Excellent organizational and documentation skills
Willingness to travel, if required. ?To be considered for this
position applicants must be eligible to work and reside in Ireland
(holder of an EC Passport or a Current Stamp 4 Visa)

We need : English (Good)

Type: Permanent
Payment:
Category: Others

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Please Provide a Cover in the English Language.
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