Job Details: Pieta Lucan: Regional Support Coordinator


Irish Future
Talbot Street
Dublin 1
irishfuture.ie
Pieta Lucan: Regional Support Coordinator


WE ARE RECRUITING A REGIONAL SUPPORT COORDINATOR FOR OUR LUCAN CENTRE

LOCATION: Pieta Lucan
HOURS: **Apply on the website**hrs over 4 days + 5hr ever 6th Saturday
PAY: ?**Apply on the website**.**Apply on the website** per hour
CONTRACT: Employed, permanent

ROLES & RESPONSIBILITIES:

The role of the Regional Support Coordinator is to be a caring and
compassionate first point of contact for those accessing Pieta?s
services and complete the suitability screen with these individuals.
Reporting directly to the Regional Manager this role will include, but
may not be limited to the following:

* To be first point of contact and complete risk and suitability
screen with appropriate signposting as required
* To check and manage waiting lists to ensure clients have been
contacted with either an appointment, an offer of a holdover or a
phone call to check in with them
* To ensure accurate record keeping and client status/appointment
updates
* To liaise with lead therapists and regional manager to ensure
appropriate allocation of waiting lists
* To liaise with key stakeholders
* To support Data Analyst and Regional Manager in appropriate
reports and data
* Any other appropriate duties as directed by Regional Manager

EDUCATION, SKILLS & EXPERIENCE:

The ideal candidate:

* Must have an excellent, compassionate and caring telephone manner
* Proficient communication and interpersonal skills
* Must have strong computer skills, and ideally have completed the
ECDL course
* Proficient in using Microsoft office
* Experience in Salesforce CRM or similar database would be an
advantage
* Ability to work on their own initiative and a strong ability to
work with a team
* Have completed Assist Training Course
* Exercises good judgment about who to share information with when
the level of confidentiality is unclear
* Organised and flexible in meeting multiple demands
* Able to manage highly emotive situations
* Demonstrate a belief and enthusiasm for the work of Pieta and
adhere to the core values of Pieta
* Appropriate CPD/training as required

APPLICATIONS FOR THIS POST SHOULD BE MADE VIA THE WEBSITE OR BY EMAIL
TO **APPLY ON THE WEBSITE**?BY 4TH NOVEMBER **APPLY ON THE WEBSITE**.
PLEASE ATTACH A CV AND COVER LETTER OUTLINING YOUR PARTICULAR
SUITABILITY TO THE ROLE.

PLEASE NOTE: GARDA VETTING IS REQUIRED OF THE SUCCESSFUL CANDIDATE

_PIETA HOUSE IS AN EQUAL OPPORTUNITIES EMPLOYER_


We need : English (Good)

Type: Permanent
Payment:
Category: Others

Apply for this Job Offer
Name: (*) 
Email: (*) 
Phone: (*) 
Please Provide a Cover in the English Language.
CV: (*) 
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