Job Details: Sensational Kids: Head of Operations & Services


Irish Future
Talbot Street
Dublin 1
irishfuture.ie
Sensational Kids: Head of Operations & Services


ABOUT SENSATIONAL KIDS

Sensational Kids is is Ireland?s? premier non-profit child
development centre for children with neurodevelopmental related needs.
We provide affordable and accessible therapy services for children and
adolescents through our network of four Child Development Centres in
Kildare, Mayo, Monaghan, and West Cork with a friendly and inspiring
team of professionals with whom you will work alongside, advancing
your own knowledge and contributing to the field as you learn and grow
in your role. Sensational Kids is at an exciting stage of development
and growth.? Supported by Rethink Ireland as a Growth Fund awardee we
are growing our social impact nationally.

We are seeking to add two professionals to our new senior management
team as we enter a new phase of growth (Head of Operations & Services
and Head of Business Development & Marketing). Together with the CEO
and Financial Controller, the senior management team will provide
leadership to the organisation and share responsibility for
implementing the growth strategy and attaining targets for turnover
and numbers of children reached.

A career at Sensational Kids will challenge you, inspire you, and
motivate you to make a difference in the lives of children and
families!

If you are a positive, energetic, resourceful, self-motivated person
who has the maturity and confidence to succeed in a busy environment
and as part of a dynamic team this is the role for you!

HEAD OF OPERATIONS AND SERVICES

The Head of Operations and Services will manage all day to day
operations of the organisation including the provision of services,
retail operations, training events and management of staff and
contractors. The role also takes responsibility for regulatory
compliance, policies, and procedures. The head of operations and
services will be a key support in developing and providing support on
the internal systems to keep the organisation running efficiently.

KEY RESPONSIBILITIES

* Day to day management of team of **Apply on the website**+
employees, 6 sub-contractors and 3 CET/Tus Scheme workers including
recruitment and retention of staff and clinical sub-contractors,
performance management including conducting annual reviews and
approval of CPD and training, approving time sheets & leave requests.
Run all staff meetings and communication with staff.
* Overseeing the provision of clinical services including managing
SLAs
* Managing the retail function which provides income in support of
Sensational Kids operations, including efficient stock management
systems and identifying ways to increase that income stream, e.g.
identifying new suppliers & new products
* Reviewing and developing processes and policies are required, and
in particular identifying areas for improvement across all functions
to ensure efficiency
* Measuring and monitoring customer feedback
* Developing systems and reports for impact measurement
* Ensure compliance with regulatory, internal and best-practice
policies and procedures including child protection, GDPR, health and
safety and the conduct of appropriate risk assessments; and ensuring
premises maintenance.

QUALIFICATIONS AND EXPERIENCE

* A strong candidate will have held operational responsibility for an
organisation or a division/unit of an organisation of at least **Apply
on the website** staff and with an annual turnover of at least ?1
million
* Experience in managing a team across multiple locations, ideally
in provision of a clinical, healthcare or social service
* Experience in managing projects and systems, ideally with some
management retail experience
* Previous role on a small management team in a social enterprise,
an entrepreneurial SME or start-up

ARE YOU THE RIGHT PERSON FOR THE ROLE?

* Are you inspired and energised by the work of social entrepreneurs
and social enterprises?
* Do you enjoy working in a fast-paced environment in collaboration
with a team?
* Are you a dynamic person who can adapt to working on varying
projects?
* Are you fun to work with and do you act with authenticity and
integrity in everything you do?
* Are you a really good operations manager with a proven track
record?

LOCATION:

Sensational Kids has four locations around Ireland with our HQ in
Kildare Town so you could be located anywhere in Ireland in the
vicinity of any of our four locations. ?Flexible working arrangements
are available including working from home.

REPORTING TO:

CEO

START DATE

Q**Apply on the website** with date to be agreed with the successful
candidate

BENEFITS:

* Competitive Salary is available for the right candidate
* Competitive annual leave package with additional annual leave
increments
* Full Time, Permanent Role

HOW TO APPLY

If you are interested in applying please send your CV and cover letter
detailing why you believe you are the right person for this role to
Karen Leigh, CEO, by email? to **Apply on the website**

CLOSING DATE FOR APPLICATIONS IS FRIDAY 9TH OCTOBER, **APPLY ON THE
WEBSITE**

_SENSATIONAL KIDS IS AN EQUAL OPPORTUNITIES EMPLOYER_


We need : English (Good)

Type: Permanent
Payment:
Category: Others

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