Zurich Life Assurance plc is looking for an Operations Administrator
to work within our Pension Claims and Payroll department. YOUR ROLE As
an Operations Administrator your main responsibilities will include,
but not necessarily be limited to, the following:
* To support the development and routine operation of a high
performing team, which operates on the basis of self-organisation and
that demonstrates alignment to the operating principles
*
Processing all requests in relation to the payment of A(M)RF
withdrawals, Annuities, PHI and Pension Retirement Claims. This will
involve ensuring that requests are processed in accordance with
Product Rules, Revenue Rules and the Company&#**Apply on the
website**;s Processes and Procedures.
*
Assisting with the timely management of weekly and monthly payroll
runs
*
Conduct interactions with our customers - with empathy, listening to
and understanding their needs.
*
Dealing with broker and customer phone call queries
*
Complaints handling.
*
Keeping abreast of legislative and industry changes and incorporating
these into Company practice.
YOUR SKILLS AND EXPERIENCE
As an Operations Administrator your skills and qualifications will
include:
*
Hold/be progressing towards a recognised industry qualification that
meets Central Bank Minimum Competency Requirements.
*
Good working knowledge of Microsoft Word, Excel
*
Previous administration experience an advantage
*
Working knowledge of Corepay an advantage
*
Working knowledge of LIFE/**Apply on the website** an advantage
* Excellent verbal and written communication skill
*
Excellent knowledge of Revenue legislation governing pensions, and the
taxation of policyholder payments, and knowledge of other relevant
Central Bank legislation
*
Be enthusiastic, ambitious, and highly motivated.
*
Ability to work in a dynamic team environment
*
Be well organised, results driven and capable of working to tight
deadlines
*
Good communicator with excellent interpersonal skills
*
Ability to work independently and as part of a team
*
Be enthusiastic ambitious self-starter
*
Excellent attention to detail
*
Strong customer focus and ability to build relationships internally
and externally
ADDITIONAL INFORMATION Primary work location is Blackrock. Position
is Dublin based but occasional travel may be required to other Zurich
locations.If you value an exciting and varied working environment and
meet the above requirements, then our recruiter is looking forward to
receiving your application by clicking on the button ?Apply
online?. WHO WE ARE Zurich is one Ireland&#**Apply on the
website**;s leading insurance companies providing a wide range of
general insurance and life insurance products and services. The
company employs over 1,**Apply on the website** people across its
locations in Dublin and Wexford. Zurich is a strong brand, Zurich in
Ireland is part of Zurich Insurance Group, a leading multi-line
insurer that serves its customers in global and local markets. Our
**Apply on the website**,**Apply on the website** employees worldwide
form the basis of our success, helping our customers in **Apply on the
website** countries and territories to understand and protect
themselves from risk. In order to deliver our services, we offer a
competitive compensation package and interesting opportunities for
further training & development. As a Zurich employee you benefit from
a multitude of advantages as well as a strong culture, characterized
by acceptance, diversity and team spirit. At Zurich we are an equal
opportunity employer. We attract and retain the best qualified
individuals available, without regard to race/ethnicity, religion,
gender, sexual orientation, age or disability.OPERATIONS ADMINISTRATOR - PENSION CLAIMS AND PAYROLL DEPARTMENT.
Zurich Life Assurance plc is looking for an Operations Administrator
to work within our Pension Claims and Payroll department. YOUR ROLE As
an Operations Administrator your main responsibilities will include,
but not necessarily be limited to, the following:
* To support the development and routine operation of a high
performing team, which operates on the basis of self-organisation and
that demonstrates alignment to the operating principles
*
Processing all requests in relation to the payment of A(M)RF
withdrawals, Annuities, PHI and Pension Retirement Claims. This will
involve ensuring that requests are processed in accordance with
Product Rules, Revenue Rules and the Company&#**Apply on the
website**;s Processes and Procedures.
*
Assisting with the timely management of weekly and monthly payroll
runs
*
Conduct interactions with our customers - with empathy, listening to
and understanding their needs.
*
Dealing with broker and customer phone call queries
*
Complaints handling.
*
Keeping abreast of legislative and industry changes and incorporating
these into Company practice.
YOUR SKILLS AND EXPERIENCE
As an Operations Administrator your skills and qualifications will
include:
*
Hold/be progressing towards a recognised industry qualification that
meets Central Bank Minimum Competency Requirements.
*
Good working knowledge of Microsoft Word, Excel
*
Previous administration experience an advantage
*
Working knowledge of Corepay an advantage
*
Working knowledge of LIFE/**Apply on the website** an advantage
* Excellent verbal and written communication skill
*
Excellent knowledge of Revenue legislation governing pensions, and the
taxation of policyholder payments, and knowledge of other relevant
Central Bank legislation
*
Be enthusiastic, ambitious, and highly motivated.
*
Ability to work in a dynamic team environment
*
Be well organised, results driven and capable of working to tight
deadlines
*
Good communicator with excellent interpersonal skills
*
Ability to work independently and as part of a team
*
Be enthusiastic ambitious self-starter
*
Excellent attention to detail
*
Strong customer focus and ability to build relationships internally
and externally
ADDITIONAL INFORMATION Primary work location is Blackrock. Position
is Dublin based but occasional travel may be required to other Zurich
locations.If you value an exciting and varied working environment and
meet the above requirements, then our recruiter is looking forward to
receiving your application by clicking on the button ?Apply
online?. WHO WE ARE Zurich is one Ireland&#**Apply on the
website**;s leading insurance companies providing a wide range of
general insurance and life insurance products and services. The
company employs over 1,**Apply on the website** people across its
locations in Dublin and Wexford. Zurich is a strong brand, Zurich in
Ireland is part of Zurich Insurance Group, a leading multi-line
insurer that serves its customers in global and local markets. Our
**Apply on the website**,**Apply on the website** employees worldwide
form the basis of our success, helping our customers in **Apply on the
website** countries and territories to understand and protect
themselves from risk. In order to deliver our services, we offer a
competitive compensation package and interesting opportunities for
further training & development. As a Zurich employee you benefit from
a multitude of advantages as well as a strong culture, characterized
by acceptance, diversity and team spirit. At Zurich we are an equal
opportunity employer. We attract and retain the best qualified
individuals available, without regard to race/ethnicity, religion,
gender, sexual orientation, age or disability.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
