JOB TITLE: INDIVIDUAL GIVING EXECUTIVE - DONOR CARE
RESPONSIBLE TO: Individual Giving Manager
WORKS WITH:
* Individual Giving Manager, Direct Marketing Coordinator, Database
Coordinator and whole fundraising department.
* Outside agencies, e.g. call centres, payment-processing providers.
SUMMARY OF ROLE:
* To support individual giving (IG) to the Irish Red Cross (IRC)
through the acquisition, engagement, retention and development of
donors.
* To process donations and thank donors.
* To deal with enquiries from donors and the public
* To contribute to the work of IRC as a member of the IG team.
MAIN TASKS & RESPONSIBILITIES:
* Process data relating to donors and donations in a timely, accurate
and consistent manner.
* Manage new and existing direct debit plans, record cancellations,
reconcile failed payments.
* Create and submit direct debit files twice-monthly to bank.
* Coordinate with agencies and/or in-house tele-fundraisers to
support development of regular giving.
* Process
We need : English (Good)
Type: Permanent
Payment:
Category: Others
