IT / CUSTOMER SUPPORT PERSON
The Church Support Group sells service-based products to Church and
School partners based mainly in Ireland, England, Scotland and Wales.
These services include Live streaming, Telecommunications services,
Job advertising services and content -based services.
This is a full-time or part-time job which is varied and desk-based in
our office in Bray, Co Wicklow, but with potential for working
remotely after training.
IT/SUPPORT SERVICES ARE REQUIRED FOR:
* Our External customer base.
* Our Internal Team requirements
THE JOB ENTAILS:
* Responsibility, within a team, for providing first class responsive
assistance to our customers.
* Servicing customers who live stream, use our telecoms services or
daily content packages.
* Dealing with outages and breakdowns of services, through
troubleshooting and analysis.
* Provision of advice and technical guidance to our customers.
* Proactive analysis and solution provision for software updates and
technical changes.
* Keeping internal data and telecommunications updated for the team.
* Involvement in improving our current service offering and input
into future developments.
THE PERSON WE REQUIRE:
* Would have the ability to understand and handle people with limited
technical knowledge.
* Would have knowledge of and sympathy with our industry sector -
this would be beneficial but not essential.
* Would join our team of focussed professionals, who are dedicated,
persistent and have the ability to work alone and as part of the team
as required.
* Would have experience of Internet, varied software packages,
telecommunications and IT support.
* Would have an interest in technology
* An interest in photography would be beneficial.
* Would have the ability to use their initiative and creativity.
* Would communicate with clients and our own team as required and to
answer queries as they arise.
* Would be flexible and willing to learn.
APPLICATIONS TO **APPLY ON THE WEBSITE**
CLOSING DATE FOR APPLICATIONS: **APPLY ON THE WEBSITE**TH JUNE **APPLY
ON THE WEBSITE**
We need : English (Good)
Type: Permanent
Payment:
Category: Others
