Job Details: Mercy International Centre: Receptionist


Irish Future
Talbot Street
Dublin 1
irishfuture.ie
Mercy International Centre: Receptionist
RECEPTIONIST

Mercy International Association (MIA) serves groups of Sisters of
Mercy together with their Associates and Partners in Ministry from all
over the world in working towards a more just and compassionate world.

TITLE OF POSITION: Receptionist

SALARY: Salary range between ?**Apply on the website**,**Apply on
the website** and ?**Apply on the website**,**Apply on the website**
negotiable, dependent on skills and experience.

HOURS OF WORK: This is a full time office-based position. This
position will require occasional night and weekend hours with
scheduling provided in advance. Time in lieu will be provided for
irregular hours. The office is located at Mercy International Centre,
**Apply on the website**a Lower Baggot Street, Dublin. This position
is office-based to accommodate in-person visitors to the Centre.
Hours 8.**Apply on the website** AM to 4.**Apply on the website** PM
(see above re flexibility)
Lunchbreak of 1 hour

WORKING RELATIONSHIPS: The post holder will develop and maintain
positive, professional relationships with colleagues, and all whom
they are in contact with via email, phone, and inperson. The post
holder will be expected to work both independently and
collaboratively. Additionally, MIA has an office in New York, USA.
Collaboration with the NYC staff outside of standard working hours is
occasionally necessary to accommodate time zone differences.

PURPOSE OF THE POSITION: The receptionist is an integral part of
ensuring a spirit of hospitality for all who enter Mercy International
Centre (MIC) by providing a warm welcome with courteous and efficient
attention to all visitors. This role is a central point of contact and
ensures that business affairs receive competent and prompt attention,
guests feel a sense of welcome and inclusion, and administrative tasks
are well organized to assist staff in running MIC efficiently and
effectively.

KEY RESPONSIBILITIES:

* Respond to telephone enquiries in an effective manner by either
referring them to the most appropriate person or accurately relaying
messages via internal email;
* Greet visitors and guests, referring them to the relevant staff
where needed;
* Ensure additional assistance is provided for disabled or elderly
visitors/guests;
* Ensure that conference attendees are directed to the conference
area in use;
* Take responsibility for the visitors sign in/sign out procedures;
* Organize taxis and couriers as requested;
* Ensure reception area is tidy and presentable;
* Provide basic and accurate information in-person and via
phone/email;
* Receive, sort, and distribute daily mail/deliveries;
* Prepare and process all outgoing mail and maintain mail records as
required;
* Maintain office security by following safety procedures and
controlling access to the reception desk and area;
* Order and maintain an adequate inventory of office supplies and
equipment, including computers and IT;
* Act as the primary liaison person with appointed IT services to
ensure that issues are resolved;
* Maintain internal telephone extension lists and
reference/information books (e.g. contact details for taxis, florists,
postal rates, and other relevant information);
* Take bookings for accommodation and meeting rooms in consultation
with the Facilities Manager and Office Manager. Additionally, ensure
bookings are accurately recorded and that information about attendee
needs (catering, special needs, equipment requirements, etc.) is
shared with relevant staff;
* Update calendars and schedule meetings;
* Receipt all monies paid via cash or card;
* Attend to in-person and online sales from the gift shop and
maintain the inventory in consultation with relevant staff;
* Provide support for administrative staff overflow work including
data entry, word processing, and file management, and perform other
clerical receptionist duties as required.

_The above is not an exhaustive list and is intended to list the key
duties and responsibilities for the position._

EXPERIENCE AND SKILLS:

* High level computer skills including proficiency with Google Suite
especially Gmail, Google Docs, and Google Calendar as well as with
basic Microsoft programs.
* Experience with organizational software technology, or a
willingness to learn. MIC utilizes Stripe and Shopify for gift shop
services, Zoom for virtual international meetings, and Cloudbeds for
bookings
* Work confidently under pressure while managing a competing and
demanding workload
* Experience working within a collaborative team
* Cultural awareness and sensitivity
* Ability to develop strong relationships with visitors and
colleagues
* High level of flexibility and excellent organizational skills
* Proficiency with office equipment (e.g. printers, etc.)

APPLICANTS MUST BE CITIZENS OF IRELAND OR THE EU WITH ELIGIBILITY TO
WORK IN IRELAND

APPLICATIONS AND ENQUIRIES: To apply for this position, please email a
cover letter, a CV, and the contact details of two referees,
preferably one from your current employer, who can comment on your
suitability for the position to: **Apply on the website**
Informal Enquiries to: **Apply on the website**

Only those selected for an interview will be contacted.

COMPLETED APPLICATIONS FOR THIS POSITION MUST BE RECEIVED BY **APPLY
ON THE WEBSITE** FEBRUARY **APPLY ON THE WEBSITE**.
RECEPTIONIST

Mercy International Association (MIA) serves groups of Sisters of
Mercy together with their Associates and Partners in Ministry from all
over the world in working towards a more just and compassionate world.

TITLE OF POSITION: Receptionist

SALARY: Salary range between ?**Apply on the website**,**Apply on
the website** and ?**Apply on the website**,**Apply on the website**
negotiable, dependent on skills and experience.

HOURS OF WORK: This is a full time office-based position. This
position will require occasional night and weekend hours with
scheduling provided in advance. Time in lieu will be provided for
irregular hours. The office is located at Mercy International Centre,
**Apply on the website**a Lower Baggot Street, Dublin. This position
is office-based to accommodate in-person visitors to the Centre.
Hours 8.**Apply on the website** AM to 4.**Apply on the website** PM
(see above re flexibility)
Lunchbreak of 1 hour

WORKING RELATIONSHIPS: The post holder will develop and maintain
positive, professional relationships with colleagues, and all whom
they are in contact with via email, phone, and inperson. The post
holder will be expected to work both independently and
collaboratively. Additionally, MIA has an office in New York, USA.
Collaboration with the NYC staff outside of standard working hours is
occasionally necessary to accommodate time zone differences.

PURPOSE OF THE POSITION: The receptionist is an integral part of
ensuring a spirit of hospitality for all who enter Mercy International
Centre (MIC) by providing a warm welcome with courteous and efficient
attention to all visitors. This role is a central point of contact and
ensures that business affairs receive competent and prompt attention,
guests feel a sense of welcome and inclusion, and administrative tasks
are well organized to assist staff in running MIC efficiently and
effectively.

KEY RESPONSIBILITIES:

* Respond to telephone enquiries in an effective manner by either
referring them to the most appropriate person or accurately relaying
messages via internal email;
* Greet visitors and guests, referring them to the relevant staff
where needed;
* Ensure additional assistance is provided for disabled or elderly
visitors/guests;
* Ensure that conference attendees are directed to the conference
area in use;
* Take responsibility for the visitors sign in/sign out procedures;
* Organize taxis and couriers as requested;
* Ensure reception area is tidy and presentable;
* Provide basic and accurate information in-person and via
phone/email;
* Receive, sort, and distribute daily mail/deliveries;
* Prepare and process all outgoing mail and maintain mail records as
required;
* Maintain office security by following safety procedures and
controlling access to the reception desk and area;
* Order and maintain an adequate inventory of office supplies and
equipment, including computers and IT;
* Act as the primary liaison person with appointed IT services to
ensure that issues are resolved;
* Maintain internal telephone extension lists and
reference/information books (e.g. contact details for taxis, florists,
postal rates, and other relevant information);
* Take bookings for accommodation and meeting rooms in consultation
with the Facilities Manager and Office Manager. Additionally, ensure
bookings are accurately recorded and that information about attendee
needs (catering, special needs, equipment requirements, etc.) is
shared with relevant staff;
* Update calendars and schedule meetings;
* Receipt all monies paid via cash or card;
* Attend to in-person and online sales from the gift shop and
maintain the inventory in consultation with relevant staff;
* Provide support for administrative staff overflow work including
data entry, word processing, and file management, and perform other
clerical receptionist duties as required.

_The above is not an exhaustive list and is intended to list the key
duties and responsibilities for the position._

EXPERIENCE AND SKILLS:

* High level computer skills including proficiency with Google Suite
especially Gmail, Google Docs, and Google Calendar as well as with
basic Microsoft programs.
* Experience with organizational software technology, or a
willingness to learn. MIC utilizes Stripe and Shopify for gift shop
services, Zoom for virtual international meetings, and Cloudbeds for
bookings
* Work confidently under pressure while managing a competing and
demanding workload
* Experience working within a collaborative team
* Cultural awareness and sensitivity
* Ability to develop strong relationships with visitors and
colleagues
* High level of flexibility and excellent organizational skills
* Proficiency with office equipment (e.g. printers, etc.)

APPLICANTS MUST BE CITIZENS OF IRELAND OR THE EU WITH ELIGIBILITY TO
WORK IN IRELAND

APPLICATIONS AND ENQUIRIES: To apply for this position, please email a
cover letter, a CV, and the contact details of two referees,
preferably one from your current employer, who can comment on your
suitability for the position to: **Apply on the website**
Informal Enquiries to: **Apply on the website**

Only those selected for an interview will be contacted.

COMPLETED APPLICATIONS FOR THIS POSITION MUST BE RECEIVED BY **APPLY
ON THE WEBSITE** FEBRUARY **APPLY ON THE WEBSITE**.


We need : English (Good)

Type: Permanent
Payment:
Category: Others

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