Every day, people come to Facebook to connect with friends and family,
discover what&#**Apply on the website**;s going on in the world,
interact with businesses, find potential customers, and build
community. Facebook?s Global Operations team exists to help them.
Within Global Risk Operations, GO Markets? goal is to reduce bad
experiences for people?including businesses and advertisers?who
use Facebook. We analyze global, local, and language-based trends and
nuances and collaborate with other Facebook teams to make changes that
help people form stronger, more meaningful connections using our
platforms.
Our team is seeking a solutions-oriented, data-savvy Market Specialist
who is passionate about providing a great support experience for our
community of users.
_YOU WILL_ work with the Afghanistan markets team to review content
reported for potential abuse, resolve user account issues, improve the
overall support experience for that market, as well as solve thematic
global issues.
_YOU WILL_ be part of a data-driven analysis culture and will also
help scale our operations by optimizing and automating processes,
solving problems and, most importantly, helping to prevent them. This
position is full time and is based in our Dublin office.
Use market specific knowledge, signals and insights to identify and
scope scalable solutions to improve the support of Afghan communities
Liaise closely with our vendors to identify risks in content, to
improve processes and tools, and scale enforcement solutions
Collaborate with cross-functional teams to improve our processes and
tools being the Subject Matter Expert
Remain up-to-date on key workflow changes, operational guidelines,
policy updates and our Community Standards
Investigate and resolve issues that are reported on Facebook such as
requests for account support and reports of potentially abusive
content including but not limited to graphic images, videos and
writings, offensive or derogatory language, and other objectionable
material
Analyze key metrics to improve our operational workflows
Independently deliver solutions for key experience issues through
effective problem solving and project management
Bachelors degree and/or masters or equivalent experience2+ years of
professional experience within the research space, focused on South
Asian and Afghanistan studies
Fluency in written and verbal communication skills in English
Fluency in written and verbal communication skills in Dari or Pashto
Experience in research or academic studies on hate speech or human
exploitation
Facebook&#**Apply on the website**;s mission is to give people the
power to build community and bring the world closer together. Through
our family of apps and services, we&#**Apply on the website**;re
building a different kind of company that connects billions of people
around the world, gives them ways to share what matters most to them,
and helps bring people closer together. Whether we&#**Apply on the
website**;re creating new products or helping a small business expand
its reach, people at Facebook are builders at heart.
Our global teams are constantly iterating, solving problems, and
working together to empower people around the world to build community
and connect in meaningful ways. Together, we can help people build
stronger communities - we&#**Apply on the website**;re just getting
started. Position: ?Market Specialist, GO Markets, South Asia
Every day, people come to Facebook to connect with friends and family,
discover what&#**Apply on the website**;s going on in the world,
interact with businesses, find potential customers, and build
community. Facebook?s Global Operations team exists to help them.
Within Global Risk Operations, GO Markets? goal is to reduce bad
experiences for people?including businesses and advertisers?who
use Facebook. We analyze global, local, and language-based trends and
nuances and collaborate with other Facebook teams to make changes that
help people form stronger, more meaningful connections using our
platforms.
Our team is seeking a solutions-oriented, data-savvy Market Specialist
who is passionate about providing a great support experience for our
community of users.
_YOU WILL_ work with the Afghanistan markets team to review content
reported for potential abuse, resolve user account issues, improve the
overall support experience for that market, as well as solve thematic
global issues.
_YOU WILL_ be part of a data-driven analysis culture and will also
help scale our operations by optimizing and automating processes,
solving problems and, most importantly, helping to prevent them. This
position is full time and is based in our Dublin office.
Use market specific knowledge, signals and insights to identify and
scope scalable solutions to improve the support of Afghan communities
Liaise closely with our vendors to identify risks in content, to
improve processes and tools, and scale enforcement solutions
Collaborate with cross-functional teams to improve our processes and
tools being the Subject Matter Expert
Remain up-to-date on key workflow changes, operational guidelines,
policy updates and our Community Standards
Investigate and resolve issues that are reported on Facebook such as
requests for account support and reports of potentially abusive
content including but not limited to graphic images, videos and
writings, offensive or derogatory language, and other objectionable
material
Analyze key metrics to improve our operational workflows
Independently deliver solutions for key experience issues through
effective problem solving and project management
Bachelors degree and/or masters or equivalent experience2+ years of
professional experience within the research space, focused on South
Asian and Afghanistan studies
Fluency in written and verbal communication skills in English
Fluency in written and verbal communication skills in Dari or Pashto
Experience in research or academic studies on hate speech or human
exploitation
Facebook&#**Apply on the website**;s mission is to give people the
power to build community and bring the world closer together. Through
our family of apps and services, we&#**Apply on the website**;re
building a different kind of company that connects billions of people
around the world, gives them ways to share what matters most to them,
and helps bring people closer together. Whether we&#**Apply on the
website**;re creating new products or helping a small business expand
its reach, people at Facebook are builders at heart.
Our global teams are constantly iterating, solving problems, and
working together to empower people around the world to build community
and connect in meaningful ways. Together, we can help people build
stronger communities - we&#**Apply on the website**;re just getting
started.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
