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Job Details: Special Accounts Administrator

Millennium People Recruitment

9 Prospect Road, Harts Corner, Dublin 9
Dublin Dublin 9
Please contact: Eileen Langan
About Us
Millennium People Recruitment was established in Dublin in 1999. We source top candidates for the best Irish and international companies. Our mission is to exceed the expectation of both client and candidate with our personal recruitment service.

We have two main divisions: 1. Commercial Division
Customer service
2. Hotel & Catering Division
Bar Staff
Restaurant Staff
General Managers

For Candidates
We are available to meet with you, discuss your previous career success or failure and help you with your next career move. We can advise on CV formatting, interview techniques, provide interview assessment, but most important help you find the right job, with a quality employer.

For Client Companies
We will meet with you. We take a full job description for each vacancy. We advertise on your behalf, screen candidates, reference check, short list and arrange interviews.

For senior management positions we provide personality questionnaire/psychometric tests. Our in house assessor is approved by the British Psychological Institute and the Chartered Institute of Personnel & Development.

Millennium People Recruitment Services
Established 1999
Special Accounts Administrator
 To ensure that we meet and exceed the expectations of our corporate customers by means of accurately and timely handling of all matters.

 To ensure that all reservations, extensions & cancellations are processed in a timely manner using RMS & TAS systems.

 Administer & follow up on traffic violation queries to ensure quick & timely resolution.

 Audit customer invoices to ensure compliance with account terms & conditions using in-house systems (RMS & GAR).

 Ensure resolution of any customer contacts within agreed timescales & service level agreements, conducting root analysis to ensure any issues are identified & resolved in a timely manner.

 Develop strong working relationships with branches & Departments to ensure an effective & efficient service is delivered.

 As required with specific accounts, arrange vehicle delivery or pickup for the customer, processing the reservation, including credit card & driving licence details on the RMS system.

 Feedback on any customer issues to Commercial Services Coordinator/Team Leader through the issue log to track problems/mistakes in order to eliminate future errors

 General Admin task (on call backs, APU ‘s and Filing errors & reports): which reflects professionalism in an organised market

We need : English (Fluent)

Type: Permanent
Payment: €21,542
Category: Admin

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