Job Details: AHA Customer Support Advisor - Finnish speaking


JobsIreland
Jervis Street
Dublin 1
jobsireland.ie
AHA Customer Support Advisor - Finnish speaking
KEY QUALIFICATIONS
* Fluent in English and Finnish
* Experience supporting customers via phone, e-mail, chat, and/or in
person
* Real passion for customer service and ownership of the customer
experience including comprehensive issue resolution
* Able to effectively tailor communication and style to differing
audiences
* Handle own workload and work independently in a dynamic,
constantly changing environment
* Grows with a team where expertise is shared and feedback is
inspired
* Effective time management including ability to multi- task,
organize and prioritize
* Able to research and grasp technical information across multiple
tools while talking with customers
* Knowledge of one or more of the following is an advantage; iOS,
Smartphone, Tablet, PC or Mac experience
* Aptitude for acquiring skills in technical troubleshooting and an
eagerness to learn and take on New Challenges
DESCRIPTION We expect everything from an Advisor that our customers
do and we want Apple to be a reflection of the world around us. As an
AppleCare Advisor, you will be supporting many of our popular
products, from iPhones to iPads to MacBooks to desktop Macs. As our
customers? first point of contact, you are the friendly voice of
Apple, providing outstanding customer service, troubleshooting, and
technical support. We?ll rely on you to listen to our customers and
use your technical knowledge, creativity, and passion to meet their
needs ? and remind them that behind our great products are amazing
people. Because we believe our individual backgrounds, perspectives,
and passions help us craft the ideas that move all of us forward.
You&#**Apply on the website**;ll be trained to reach your highest
potential.This position comes with competitive pay, great benefits,
eligibility to participate in our company stock plan, time off, and
employee discount. EDUCATION & EXPERIENCEKEY QUALIFICATIONS
* Fluent in English and Finnish
* Experience supporting customers via phone, e-mail, chat, and/or in
person
* Real passion for customer service and ownership of the customer
experience including comprehensive issue resolution
* Able to effectively tailor communication and style to differing
audiences
* Handle own workload and work independently in a dynamic,
constantly changing environment
* Grows with a team where expertise is shared and feedback is
inspired
* Effective time management including ability to multi- task,
organize and prioritize
* Able to research and grasp technical information across multiple
tools while talking with customers
* Knowledge of one or more of the following is an advantage; iOS,
Smartphone, Tablet, PC or Mac experience
* Aptitude for acquiring skills in technical troubleshooting and an
eagerness to learn and take on New Challenges
DESCRIPTION We expect everything from an Advisor that our customers
do and we want Apple to be a reflection of the world around us. As an
AppleCare Advisor, you will be supporting many of our popular
products, from iPhones to iPads to MacBooks to desktop Macs. As our
customers? first point of contact, you are the friendly voice of
Apple, providing outstanding customer service, troubleshooting, and
technical support. We?ll rely on you to listen to our customers and
use your technical knowledge, creativity, and passion to meet their
needs ? and remind them that behind our great products are amazing
people. Because we believe our individual backgrounds, perspectives,
and passions help us craft the ideas that move all of us forward.
You&#**Apply on the website**;ll be trained to reach your highest
potential.This position comes with competitive pay, great benefits,
eligibility to participate in our company stock plan, time off, and
employee discount. EDUCATION & EXPERIENCE

We need : English (Good)

Type: Permanent
Payment:
Category: Others

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