power to build community and bring the world closer together. Through
our family of apps and services, we&#**Apply on the website**;re
building a different kind of company that connects billions of people
around the world, gives them ways to share what matters most to them,
and helps bring people closer together. Whether we&#**Apply on the
website**;re creating new products or helping a small business expand
its reach, people at Facebook are builders at heart. Our global teams
are constantly iterating, solving problems, and working together to
empower people around the world to build community and connect in
meaningful ways. Together, we can help people build stronger
communities - we&#**Apply on the website**;re just getting started.
Every day, people come to Facebook to connect with friends and family,
discover what&#**Apply on the website**;s going on in the world,
interact with businesses, find potential customers, and build
community. Facebook&#**Apply on the website**;s Global Operations team
exists to help them.Within Scaled Operations, Market Operations goal
is to reduce bad experiences for people-including businesses and
advertisers-who use Facebook. We analyze global, local, and
language-based trends and nuances and collaborate with other Facebook
teams to make changes that help people form stronger, more meaningful
connections using our platforms.We&#**Apply on the website**;re hiring
for a Market Specialist role that will drive changes and bring real
impact to our community of 2 billion users. The Market Specialist will
be part of a data-driven analysis culture and help scale our
operations by optimising and automating processes, solving challenging
problems and, most importantly, helping to prevent them. The
successful candidate will impact the support experience for users in
Denmark and across the world, including how we review content, resolve
user issues and address global trends and challenges. We are looking
for someone who can align cross-functional partners to ensure that our
users get the best possible experience for our platforms. Those who
join our teams are very passionate about solving people&#**Apply on
the website**;s issues and are strong advocates for the Facebook
community. The role is a full-time position, based in our Dublin,
Ireland office.
* Use market specific knowledge, signals and insights to spot and
scope scalable solutions to improve the support of our community of
users in the Danish market and in our global community of users at
scale
* Understand and investigate issues experienced by our users and
analyse patterns and opportunities for improvement
* Liaise closely with our vendors to ensure all operational KPIs
meet and exceed targets and work collaboratively to improve processes
and tools and scale solutions
* Collaborate with cross-functional teams to improve our processes
and tools
* Remain up to date on key workflow changes, operational guidelines,
policy updates and our Community Standards
* Investigate and resolve issues that are reported on Facebook such
as requests for account support and reports of potentially abusive
content including but not limited to graphic images, videos and
writings, offensive or derogatory language, and other objectionable
material
* Analyse key metrics to improve our operational workflows
* Independently deliver solutions for key experience issues through
effective problem solving and project management
* Use your problem solving skills to resolve large and complex
business problems
* Be the Subject Matter Expert and Go-to-Person for specific,
complex topics
* Bachelors degree and/or masters or equivalent experience
* 2+ years of professional experience within an Project management
operational environment
* Strategic thinker with strong analytical and creative
problem-solving skills
* Fluency in written and conversational Danish and demonstrable
ongoing connection with community in Denmark and detailed knowledge of
region&#**Apply on the website**;s culture and common practices
* Strong data and/or visualisation skills (SQL/excel/tableau etc)
Facebook&#**Apply on the website**;s mission is to give people the
power to build community and bring the world closer together. Through
our family of apps and services, we&#**Apply on the website**;re
building a different kind of company that connects billions of people
around the world, gives them ways to share what matters most to them,
and helps bring people closer together. Whether we&#**Apply on the
website**;re creating new products or helping a small business expand
its reach, people at Facebook are builders at heart. Our global teams
are constantly iterating, solving problems, and working together to
empower people around the world to build community and connect in
meaningful ways. Together, we can help people build stronger
communities - we&#**Apply on the website**;re just getting started.
Every day, people come to Facebook to connect with friends and family,
discover what&#**Apply on the website**;s going on in the world,
interact with businesses, find potential customers, and build
community. Facebook&#**Apply on the website**;s Global Operations team
exists to help them.Within Scaled Operations, Market Operations goal
is to reduce bad experiences for people-including businesses and
advertisers-who use Facebook. We analyze global, local, and
language-based trends and nuances and collaborate with other Facebook
teams to make changes that help people form stronger, more meaningful
connections using our platforms.We&#**Apply on the website**;re hiring
for a Market Specialist role that will drive changes and bring real
impact to our community of 2 billion users. The Market Specialist will
be part of a data-driven analysis culture and help scale our
operations by optimising and automating processes, solving challenging
problems and, most importantly, helping to prevent them. The
successful candidate will impact the support experience for users in
Denmark and across the world, including how we review content, resolve
user issues and address global trends and challenges. We are looking
for someone who can align cross-functional partners to ensure that our
users get the best possible experience for our platforms. Those who
join our teams are very passionate about solving people&#**Apply on
the website**;s issues and are strong advocates for the Facebook
community. The role is a full-time position, based in our Dublin,
Ireland office.
* Use market specific knowledge, signals and insights to spot and
scope scalable solutions to improve the support of our community of
users in the Danish market and in our global community of users at
scale
* Understand and investigate issues experienced by our users and
analyse patterns and opportunities for improvement
* Liaise closely with our vendors to ensure all operational KPIs
meet and exceed targets and work collaboratively to improve processes
and tools and scale solutions
* Collaborate with cross-functional teams to improve our processes
and tools
* Remain up to date on key workflow changes, operational guidelines,
policy updates and our Community Standards
* Investigate and resolve issues that are reported on Facebook such
as requests for account support and reports of potentially abusive
content including but not limited to graphic images, videos and
writings, offensive or derogatory language, and other objectionable
material
* Analyse key metrics to improve our operational workflows
* Independently deliver solutions for key experience issues through
effective problem solving and project management
* Use your problem solving skills to resolve large and complex
business problems
* Be the Subject Matter Expert and Go-to-Person for specific,
complex topics
* Bachelors degree and/or masters or equivalent experience
* 2+ years of professional experience within an Project management
operational environment
* Strategic thinker with strong analytical and creative
problem-solving skills
* Fluency in written and conversational Danish and demonstrable
ongoing connection with community in Denmark and detailed knowledge of
region&#**Apply on the website**;s culture and common practices
* Strong data and/or visualisation skills (SQL/excel/tableau etc)
We need : English (Good)
Type: Permanent
Payment:
Category: Others
