OPERATIONTRAINING ARE SEEKING A FLEXIBLE & DYNAMIC INDIVIDUAL TO JOIN
THE TEAM. THEMAIN PURPOSE OF THE ROLE IS TO DESIGN, DELIVER AND
IMPLEMENT TRAININGPROGRAMMES ACROSS ALL OPERATIONAL AREAS OF THE
BUSINESS. ANOTHER KEY PART OFTHE ROLE IS TO DELIVER CLASSROOM TRAINING
AND COACHING TO NEW TEAM MEMBERS ANDTO IDENTIFY AREAS FOR IMPROVEMENT
AND DEVELOPMENT FOR CURRENT EMPLOYEES.
KEYRESPONSIBILITIES
IN CONJUNCTION WITH OPERATION MANAGERS AND TLS, ANALYSE THEBUSINESS
NEEDS OF THE TEAMS TO DEFINE AND ASSESS FUTURE TRAINING
REQUIREMENTSAND DOCUMENT AND MAINTAIN THESE PLANS
RESEARCH, DESIGN, WRITE, REVIEW AND EDIT TRAINING MATERIALSTO SUPPORT
BUSINESS NEEDS IN A TIMELY MANNER. UPDATE EXISTING TRAININGDOCUMENTS
WHEN REQUIRED
QUICKLYLEARN, UNDERSTAND AND EXPLAIN THE FEATURES OF A COMPLEX PRODUCT
OR PROCESS
ENSURE THAT NEW HIRE TRAINING CYCLE IS COMPLETED FOR EACHTEAM MEMBER
WITHIN SET TIMELINES
PROVIDE FULL TRAINING ON PROCESSES AND PROCEDURES TO THEOPERATION
TEAMS
MANAGE THE TRAINING NEEDS ANALYSIS, WHERE SKILLS ARE BEINGCONTINUOUSLY
ASSESSED POST TRAINING AND ONGOING UP SKILLING IS FACILITATED
BUILD AND MAINTAIN EFFECTIVE WORKING RELATIONSHIPS WITHOTHER TRAINERS
AND TRAINING MANAGER
AVAILABLE TO TRAVEL FOR BUSINESS PURPOSES
ANALYSE BUSINESS NEEDS TO DEFINE AND ASSESS TRAININGREQUIREMENTS
PROVIDE CORE SYSTEM TECHNICAL TRAINING
ENSURE THAT MINIMUM COMPETENCY REQUIREMENTS ARE MET,SUSTAINED AND
ENHANCED
CONTRIBUTE TO AND IDENTIFY PROCESS IMPROVEMENTS FOR THE IMPLEMENTATION
OF NEW PROJECTS THROUGH THE PROVISION OF TRAININGENSURING THAT ALL
COMPONENTS FOR TRAINING ARE COVERED AND THERE ARE CHECKS POST
IMPLEMENTATION
IDENTIFY AND CAPTURE BEST PRACTICES, STANDARDISATION: SUPPORT
STANDARDISATION OF PROCESSES
NEW PRODUCTS: SUPPORT NEW PRODUCT PROCESS DESIGN ANDTRAINING MATERIAL
DEVELOPMENT
DOCUMENTATION: SUPPORT THE CREATION AND MAINTENANCE OF THE WORK
INSTRUCTIONS AND PROCESSDOCUMENTATION
SKILLS ANDEXPERIENCE
TECHNICAL/ FUNCTIONALKNOWLEDGE, SKILLS AND ABILITIES
OPERATIONALEXPERIENCE DESIRABLE
EXPERIENCE OFWORKING TO CHALLENGING BUSINESS DEADLINES
EXPERIENCE IN TRAINING DELIVERY
EXPERIENCE OF DELIVERY OF CUSTOMER SERVICE AND SOFT SKILLS
RELATEDCURRICULUM
EXCELLENT ORGANISATIONAL SKILLS
KNOWLEDGE OR EXPERIENCE IN COMPETENCY ASSESSMENT AND THE EVALUATION
OFTRAINING
KNOWLEDGE OR EXPERIENCE IN THE ABILITY TO CREATE QUALITY
DOCUMENTATIONAND MEET BUSINESS DEADLINES
EXCELLENT PRESENTATION SKILLS MS OFFICE PROFICIENCY EXCELLENT ENGLISH
SKILLS EXPERIENCE IN THE USE OF LEARNING MANAGEMENT SYSTEMS
KNOWLEDGE OF ELEARNING SYSTEMS& COURSE DESIGN
EDUCATION,PROFESSIONAL QUALIFICATIONS AND EXPERIENCE
DEGREE, PREFERABLYIN A THIRD LEVEL IN TRAINING/L&D , HR OR BUSINESS
RELATED FIELD.
SECOND EUROPEAN LANGUAGEDESIRABLE
EXPERIENCE IN THE DESIGN, DELIVERY, DEVELOPMENT ANDANALYSIS OF
TRAINING
EXPERIENCE/PARTICIPATION IN PROCESS IMPROVEMENTS INITIATIVES
AXA GROUP IS THE WORLD LEADER IN INSURANCE AND ASSET MANAGEMENT. WE
PROTECT AND ADVISE OUR CLIENTS AT EVERY STEP IN THEIR LIVES, BY
OFFERING PRODUCTS AND SERVICES WHICH SATISFY THEIR NEEDS IN THE AREAS
OF INSURANCE, PERSONAL PROTECTION, SAVING AND ASSET MANAGEMENT. AXA IS
THE LEADING INSURANCE BRAND WORLDWIDE, WITH OVER **APPLY ON THE
WEBSITE** MILLION CLIENTS. WE ARE TRANSFORMING FROM PAYER TO PARTNER
FOR OUR CLIENT, WITH A STRONG FOCUS ON RISK PREVENTION.
Our mission: Empower people to live a better life.
Our values: Customer First, Courage, Integrity and One AXA.
AXA Partners is an AXA transversal business unit offering a wide range
of solutions in assistance services, travel insurance and credit
protection.
AXA Partners? role is also to implement innovative solutions
emerging from the AXA Innovation unit.
Our mission is to help our Corporate clients to enrich their
customers? experience, with more than 9,**Apply on the website**
employees at their service anywhere, anytime.
POSITION SUMMARY
OPERATIONTRAINING ARE SEEKING A FLEXIBLE & DYNAMIC INDIVIDUAL TO JOIN
THE TEAM. THEMAIN PURPOSE OF THE ROLE IS TO DESIGN, DELIVER AND
IMPLEMENT TRAININGPROGRAMMES ACROSS ALL OPERATIONAL AREAS OF THE
BUSINESS. ANOTHER KEY PART OFTHE ROLE IS TO DELIVER CLASSROOM TRAINING
AND COACHING TO NEW TEAM MEMBERS ANDTO IDENTIFY AREAS FOR IMPROVEMENT
AND DEVELOPMENT FOR CURRENT EMPLOYEES.
KEYRESPONSIBILITIES
IN CONJUNCTION WITH OPERATION MANAGERS AND TLS, ANALYSE THEBUSINESS
NEEDS OF THE TEAMS TO DEFINE AND ASSESS FUTURE TRAINING
REQUIREMENTSAND DOCUMENT AND MAINTAIN THESE PLANS
RESEARCH, DESIGN, WRITE, REVIEW AND EDIT TRAINING MATERIALSTO SUPPORT
BUSINESS NEEDS IN A TIMELY MANNER. UPDATE EXISTING TRAININGDOCUMENTS
WHEN REQUIRED
QUICKLYLEARN, UNDERSTAND AND EXPLAIN THE FEATURES OF A COMPLEX PRODUCT
OR PROCESS
ENSURE THAT NEW HIRE TRAINING CYCLE IS COMPLETED FOR EACHTEAM MEMBER
WITHIN SET TIMELINES
PROVIDE FULL TRAINING ON PROCESSES AND PROCEDURES TO THEOPERATION
TEAMS
MANAGE THE TRAINING NEEDS ANALYSIS, WHERE SKILLS ARE BEINGCONTINUOUSLY
ASSESSED POST TRAINING AND ONGOING UP SKILLING IS FACILITATED
BUILD AND MAINTAIN EFFECTIVE WORKING RELATIONSHIPS WITHOTHER TRAINERS
AND TRAINING MANAGER
AVAILABLE TO TRAVEL FOR BUSINESS PURPOSES
ANALYSE BUSINESS NEEDS TO DEFINE AND ASSESS TRAININGREQUIREMENTS
PROVIDE CORE SYSTEM TECHNICAL TRAINING
ENSURE THAT MINIMUM COMPETENCY REQUIREMENTS ARE MET,SUSTAINED AND
ENHANCED
CONTRIBUTE TO AND IDENTIFY PROCESS IMPROVEMENTS FOR THE IMPLEMENTATION
OF NEW PROJECTS THROUGH THE PROVISION OF TRAININGENSURING THAT ALL
COMPONENTS FOR TRAINING ARE COVERED AND THERE ARE CHECKS POST
IMPLEMENTATION
IDENTIFY AND CAPTURE BEST PRACTICES, STANDARDISATION: SUPPORT
STANDARDISATION OF PROCESSES
NEW PRODUCTS: SUPPORT NEW PRODUCT PROCESS DESIGN ANDTRAINING MATERIAL
DEVELOPMENT
DOCUMENTATION: SUPPORT THE CREATION AND MAINTENANCE OF THE WORK
INSTRUCTIONS AND PROCESSDOCUMENTATION
SKILLS ANDEXPERIENCE
TECHNICAL/ FUNCTIONALKNOWLEDGE, SKILLS AND ABILITIES
OPERATIONALEXPERIENCE DESIRABLE
EXPERIENCE OFWORKING TO CHALLENGING BUSINESS DEADLINES
EXPERIENCE IN TRAINING DELIVERY
EXPERIENCE OF DELIVERY OF CUSTOMER SERVICE AND SOFT SKILLS
RELATEDCURRICULUM
EXCELLENT ORGANISATIONAL SKILLS
KNOWLEDGE OR EXPERIENCE IN COMPETENCY ASSESSMENT AND THE EVALUATION
OFTRAINING
KNOWLEDGE OR EXPERIENCE IN THE ABILITY TO CREATE QUALITY
DOCUMENTATIONAND MEET BUSINESS DEADLINES
EXCELLENT PRESENTATION SKILLS MS OFFICE PROFICIENCY EXCELLENT ENGLISH
SKILLS EXPERIENCE IN THE USE OF LEARNING MANAGEMENT SYSTEMS
KNOWLEDGE OF ELEARNING SYSTEMS& COURSE DESIGN
EDUCATION,PROFESSIONAL QUALIFICATIONS AND EXPERIENCE
DEGREE, PREFERABLYIN A THIRD LEVEL IN TRAINING/L&D , HR OR BUSINESS
RELATED FIELD.
SECOND EUROPEAN LANGUAGEDESIRABLE
EXPERIENCE IN THE DESIGN, DELIVERY, DEVELOPMENT ANDANALYSIS OF
TRAINING
EXPERIENCE/PARTICIPATION IN PROCESS IMPROVEMENTS INITIATIVES
AXA GROUP IS THE WORLD LEADER IN INSURANCE AND ASSET MANAGEMENT. WE
PROTECT AND ADVISE OUR CLIENTS AT EVERY STEP IN THEIR LIVES, BY
OFFERING PRODUCTS AND SERVICES WHICH SATISFY THEIR NEEDS IN THE AREAS
OF INSURANCE, PERSONAL PROTECTION, SAVING AND ASSET MANAGEMENT. AXA IS
THE LEADING INSURANCE BRAND WORLDWIDE, WITH OVER **APPLY ON THE
WEBSITE** MILLION CLIENTS. WE ARE TRANSFORMING FROM PAYER TO PARTNER
FOR OUR CLIENT, WITH A STRONG FOCUS ON RISK PREVENTION.
Our mission: Empower people to live a better life.
Our values: Customer First, Courage, Integrity and One AXA.
AXA Partners is an AXA transversal business unit offering a wide range
of solutions in assistance services, travel insurance and credit
protection.
AXA Partners? role is also to implement innovative solutions
emerging from the AXA Innovation unit.
Our mission is to help our Corporate clients to enrich their
customers? experience, with more than 9,**Apply on the website**
employees at their service anywhere, anytime.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
