Jobs Help upload employers itDev Irish immigrate contact email

Work Force Center:
We help You

Our partner:
Jooble


© DublinWork 2017







Job Details: IT Helpdesk Support (Italian)


Manpower

67-69 Carbery House - South Mall
Cork Co. Cork
http://www.manpower.ie
Please contact: Teresa Leahy
Looking for a job that\'s made for you? Let\'s work on this together.

When you work with Manpower, you have an inside connection to the job you want. Start by searching for opportunities that suit your work style - and your lifestyle. Then we can start promoting you. Make your connections right here, right now.
IT Helpdesk Support (Italian)
IT Helpdesk Support (Italian Speaking - Cork)

Description
Job Purpose: The role will provide resolution to Help Desk service requests within a timely manner and to demonstrate technical expertise and exceptional customer service skills. The roles will require individuals who are highly motivated with a demonstrated ability to work under pressure by handling multiple assignments simultaneously as well as learning new skills and procedures. Experience Profile: Previous helpdesk experience or solid IT background; fluency oral and written in English and Italian. Key accountabilities: Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. Identify, evaluate and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Utilize all technical resources to solve customer problems. Serve as a point of escalation for other Helpdesk Services Agents. Assist in identifying resolution gaps at the Helpdesk.

Skills Requirements
Fluent in the Italian language.

Salary: €25000 pa
Number of Positions
2

Contract Type
Permanent

Days, Hours & Start Date
Days per week: 5
Hours per day: Not specified
Hours per week: 40

Start Date: Immediate

Experience Required:
Some Experience Required

Min. Experience: 1 Year

We need : English (Good)
We need : Italian (Very Good)

Type: Permanent
Payment: €25000 pa
Category: Customer Service

Apply for this Job Offer
Name:  *
Email:  *
Phone:  *
Don't forget to like:
 *
Cover Note
CV:  *
Are you human ?





© www.DublinWork.com 2017 - Work and find a Job in Dublin and in Ireland - Find and recruit the perfect candidate for your company -   
Lora Shop, Your Internet Web Store