Responsible for resolving customers technical issues efficiently, accurately and in a professional manner using excellent customer service skills. Assume responsibility for learning, in detail, about company products and using this knowledge to solve customers technical problems and seeing these through to completion. Report accurately all enquiries and trouble tickets on company system.
Skills Requirements
Minimum 3 years experience in Technical Support/Inbound Call Center. Good telecoms and IT knowledge. Superior technical and problem solving skills. Prior experience in a call center or similar position is essential. Fluent French language skills essential.
Salary: €Neg DOE
Number of Positions
1
Contract Type
Permanent
Days, Hours & Start Date
Days per week: 5
Hours per day: 8
Hours per week: 40
Start Date: TBC
Experience Required:
Some Experience Required
Min. Experience: 3 YearsCustomer Service Technician - French Speaking
Responsible for resolving customers technical issues efficiently, accurately and in a professional manner using excellent customer service skills. Assume responsibility for learning, in detail, about company products and using this knowledge to solve customers technical problems and seeing these through to completion. Report accurately all enquiries and trouble tickets on company system.
Skills Requirements
Minimum 3 years experience in Technical Support/Inbound Call Center. Good telecoms and IT knowledge. Superior technical and problem solving skills. Prior experience in a call center or similar position is essential. Fluent French language skills essential.
Salary: €Neg DOE
Number of Positions
1
Contract Type
Permanent
Days, Hours & Start Date
Days per week: 5
Hours per day: 8
Hours per week: 40
Start Date: TBC
Experience Required:
Some Experience Required
Min. Experience: 3 Years
We need : English (Good)
We need : French (Fluent)
Type: Permanent
Payment: €Neg DOE
Category: Customer Service