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Job Details: Customer Service Technician - French


RTE Network

Allee Charles Victor Naudin
Sophia Antipolis - France 06410
www.rtenetwork.com
Please contact: Anne Callana
Europe\'s FAX IP solution leader, RTE Network is Europe\'s number one for FAX IP solutions and provides companies with high-availability value-added communications services, based on its global Fax / Voice / SMS / IP network.
Our signature \'Communication Services Provider\' highlights our combined expertise as both an Operator and a Software Supplier.
RTE Network\'s communications services respond to the needs of all companies, whatever their size, and are completely customisable..
Customer Service Technician - French
Customer Service Technician - French Speaking

Responsible for resolving customers technical issues efficiently, accurately and in a professional manner using excellent customer service skills. Assume responsibility for learning, in detail, about company products and using this knowledge to solve customers technical problems and seeing these through to completion. Report accurately all enquiries and trouble tickets on company system.

Skills Requirements
Minimum 3 years experience in Technical Support/Inbound Call Center. Good telecoms and IT knowledge. Superior technical and problem solving skills. Prior experience in a call center or similar position is essential. Fluent French language skills essential.

Salary: €Neg DOE

Number of Positions
1

Contract Type
Permanent

Days, Hours & Start Date
Days per week: 5
Hours per day: 8
Hours per week: 40

Start Date: TBC

Experience Required:
Some Experience Required
Min. Experience: 3 Years

We need : English (Good)
We need : French (Fluent)

Type: Permanent
Payment: €Neg DOE
Category: Customer Service

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