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Job Details: Telesales Team Leader


Kore Recruitment

4 Ballisk Business Park - Donabate
Dublin County
www.kore.ie
Please contact: Gail McDermott
Kore Recruitment is a people focussed organisation and is committed to growing and developing its business through the delivery of a best in class, professional service.

Area's of recruitment:
Sales & Marketing
Motor - Sales & Marketing
Customer service / callcentre / Multi lingual
Telecommunications & IT
Construction & Engineering
Distribution & Logistics
Financial Services
Accounting & Finance
Facilities Management
Architectural & Property
Human Resources & Operations
Office Support & Secretarial
Retail - Fashion & Grocery
Energy
Telesales Team Leader
Job Title: Sales Team Leader

Reporting To: Sales Manager






Role Overview:

Fully accountable for teams figures by co-ordinating and managing the activities of a team of sales executives on a day-to-day basis. Responsible for teams individual progress and development, and ensure optimum levels of revenue delivery and customer service levels are achieved.



Key responsibilities will include:

Responsible for delivery of both individual and team revenue against predefined targets and associated KPI’s. (mitigating against absences, holidays and unforeseen circumstances)

Ensure at both an individual and team level the highest standards of customer service are delivered and constantly improved upon.

Demonstrate and deliver management best practice within a customer driven sales environment

Promote and inspire fun, morale, motivation and team performance




Key skills / experience required:

Strong sales experience
Strong call centre/ contact centre experience
Proven people management experience

IT or business qualification desirable
Genuine interest in PC software proven by knowledge of applications
Good working knowledge of Microsoft Word & Excel
Good understanding of procedures and concepts within own technical/subject area and a basic knowledge in other areas


Type: Permanent
Payment: €40,000
Category: Sales

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