Job Details: IT Onsite Support Engineer


JobsIreland
Jervis Street
Dublin 1
jobsireland.ie
IT Onsite Support Engineer
Position: IT Onsite Support Engineer - Naas

BE PART OF US

We are a global IT service provider. With over 4,**Apply on the
website** permanent colleagues in more than **Apply on the website**
subsidiaries worldwide, we enable Device as a Service for the IT
industry in **Apply on the website**+ countries. DaaS combines
hardware, software, lifecycle services and financing into a single
contract with a fee per device.

YOUR TASKS

Onsite Support Engineer

Location: Naas, Ireland

Hemmersbach provide the support services needed by many of the
world?s largest organisations. As part of broader, yet highly
committed support team, you will work directly onsite to provide
dedicated and focused support services for deskside and print. You are
fully supported by your Service Delivery Manager, your Team Leader and
of course, your colleagues in every aspect of your work with the
client.

You will be assigned various tickets throughout the day, addressing
each one sympathetically, pragmatically and above all, with a strong
sense of customer service ? leaving each ticket not only resolved,
but with a smile on the user?s face ? a job well done.

This is a role where you will have direct influence on people?s
day-to-day working life. With nothing more frustrating than a computer
or a printer not working, you will be very person that makes things
happen, working directly with the users in a highly rewarding way.

OUR REQUIREMENTS
* Previous experience in the delivery of IT support services, ideally
used to resolving problems sitting with the user.
* A friendly, engaging and professional demeanor as a primary
?face? of Hemmersbach.
* Comfortable in a number of deskside technologies, ranging from
Operating Systems, to Office, from Active Directory to Exchange.
* Above, it is a willingness to take on the challenge of resolving a
problem, sometimes facing technologies for the 1st time, taking a
pride in a job well done and becoming a ?safe-pair-of-hands?,
keeping our client?s technology estate running smoothly.
* Any Apple OSX, IoS and Mac experience would be desirable but
certainly not essential.
* Due to the varied nature of the role, it may be subject to
enhanced referencing or vetting.

YOUR BENEFITS
* A highly regarded team member within an exponentially growing
international company
* Variety: exciting projects and challenges daily and with autonomy
* Team Spirit: strong team spirit and a great working atmosphere in
a friendly team
* Openness: Direct and informal communication even at management
level
* Career Opportunities: Great possibilities for professional,
personal and language training
* Initial Help: buddy programme to help you get started, a welcome
pack included
* A support package that typically includes: medical cash plan, as
well as additional co-funded benefits.

 
Position: IT Onsite Support Engineer - Naas

BE PART OF US

We are a global IT service provider. With over 4,**Apply on the
website** permanent colleagues in more than **Apply on the website**
subsidiaries worldwide, we enable Device as a Service for the IT
industry in **Apply on the website**+ countries. DaaS combines
hardware, software, lifecycle services and financing into a single
contract with a fee per device.

YOUR TASKS

Onsite Support Engineer

Location: Naas, Ireland

Hemmersbach provide the support services needed by many of the
world?s largest organisations. As part of broader, yet highly
committed support team, you will work directly onsite to provide
dedicated and focused support services for deskside and print. You are
fully supported by your Service Delivery Manager, your Team Leader and
of course, your colleagues in every aspect of your work with the
client.

You will be assigned various tickets throughout the day, addressing
each one sympathetically, pragmatically and above all, with a strong
sense of customer service ? leaving each ticket not only resolved,
but with a smile on the user?s face ? a job well done.

This is a role where you will have direct influence on people?s
day-to-day working life. With nothing more frustrating than a computer
or a printer not working, you will be very person that makes things
happen, working directly with the users in a highly rewarding way.

OUR REQUIREMENTS
* Previous experience in the delivery of IT support services, ideally
used to resolving problems sitting with the user.
* A friendly, engaging and professional demeanor as a primary
?face? of Hemmersbach.
* Comfortable in a number of deskside technologies, ranging from
Operating Systems, to Office, from Active Directory to Exchange.
* Above, it is a willingness to take on the challenge of resolving a
problem, sometimes facing technologies for the 1st time, taking a
pride in a job well done and becoming a ?safe-pair-of-hands?,
keeping our client?s technology estate running smoothly.
* Any Apple OSX, IoS and Mac experience would be desirable but
certainly not essential.
* Due to the varied nature of the role, it may be subject to
enhanced referencing or vetting.

YOUR BENEFITS
* A highly regarded team member within an exponentially growing
international company
* Variety: exciting projects and challenges daily and with autonomy
* Team Spirit: strong team spirit and a great working atmosphere in
a friendly team
* Openness: Direct and informal communication even at management
level
* Career Opportunities: Great possibilities for professional,
personal and language training
* Initial Help: buddy programme to help you get started, a welcome
pack included
* A support package that typically includes: medical cash plan, as
well as additional co-funded benefits.

 


We need : English (Good)

Type: Permanent
Payment:
Category: Others

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