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Job Details: Tech Support - German/French


Stream

East Point Business Park
Dublin Dublin 3
www.stream.com
Please contact: HR Department
Stream International is a leading world wide provider of outsource technical support via the telephone, e-mail, fax and Internet to major corporations and leading hardware manufacturers, software publishers and online service providers throughout the United States and Europe.
Stream International has 19 sites all over the world. Our multimedia support is done in 15 languages by more than 10.000 employees who, altogether, consist of 43 nationalities.

Stream gives you the opportunity to:

Join a leading international company in world wide technical support
Broaden your technical skills by attending extracurricular training.
Achieve advanced certification.
Broaden your language skills by following various language courses.
Broaden your horizon by working on various accounts and product teams, gaining work- and product experience.
Enjoy our extensive benefits package
Tech Support - German/French
Technical Support Agent - German or French


Do you enjoy working with computers, do you like solving problems that are computer-related and did you always dream of a career in Information Technology? If your answer to one of these three questions is YES, then Stream has an offer for you that you can\'t refuse..


Stream International is a leading world wide provider of outsource technical support via the telephone, e-mail, fax and Internet to major corporations and leading hardware manufacturers, software publishers and online service providers throughout the United States and Europe.
Stream International has 19 sites all over the world. Our multimedia support is done in 15 languages by more than 10.000 employees who, altogether, consist of 43 nationalities.

Stream gives you the opportunity to:
Join an international company leader in world wide technical support
Broaden your technical skills by attending extracurricular training.
Achieve advanced certification.
Broaden your language skills by following various language courses.
Broaden your horizon by working on various accounts and product teams, gaining work- and product experience.
Enjoy our extensive benefits package


Currently we are looking for Technical Support Agents with Italian or Spanish


Responsibilities:

- Provide telephone, email and chat technical and customer support on various Microsoft Windows based software packages, e.g. Microsoft Visio, Microsoft Access;
-Responsible for delivering timely, accurate technical answers and providing a high degree of customer service and satisfaction;
-Provide technical and customer support in German or French;
-Work with targets



Requirements and Qualifications:

-Good technical skills;
-Good troubleshooting skills;
-Superior customer services and telephones skills required;
- Knowledge of Win XP or Win 2000 an advantage;
-Competent in: Italian or Spanish and English

We need : English (Very Good)
We need : French (Fluent)
We need : German (Fluent)

Type: Permanent
Payment: 21000
Category: Call Centres

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